Privacy Policy
This is a placeholder Privacy Policy intended for later review by the business's legal and privacy advisor.
This document is a template and does not constitute legal advice. Final policy wording should be reviewed and approved by a qualified advisor.
Personal Information
This Privacy Policy describes how LabConnect 360 handles personal information provided by users of the platform. Personal information may include names, contact details and role information submitted during registration or demonstration requests.
Health Information
LabConnect 360 is a workflow and information-management platform. Health and laboratory information that passes through the platform is handled with care and is subject to access controls. The platform does not independently diagnose patients or interpret laboratory results.
Data Access
Access to information on the platform is controlled by role and permissions. Only authorised users can access records appropriate to their role in the workflow.
Data Security
The platform is designed with controls intended to support healthcare organisations in meeting applicable privacy and security requirements, including POPIA. Final compliance depends on implementation, configuration, policies and operational practices.
User Rights
Users may request information about how their personal information is handled. Requests should be directed to the contact details below.
Data Retention
Retention of records is configured according to the requirements of the participating laboratory and applicable regulation. This is a placeholder section for later review by the business's privacy advisor.
Third-Party Services
The platform may integrate with third-party services as part of laboratory operations. Each participating organisation is responsible for reviewing third-party terms and safeguards.
Cookies
The platform uses essential session and authentication cookies to provide secure access. Non-essential cookies, where used, are described separately.
Contact Information
For privacy enquiries, contact LabConnect 360 at hello@labconnect360.co.za.