Our Premium Services
End-to-end laboratory workflow solutions, from the doctor's request to secure result delivery.
The LabConnect 360 Difference
Built for modern laboratory operations — connecting doctors, collection teams and laboratories in one secure, transparent workflow.
Faster Workflow
Reduce unnecessary administrative steps across the request-to-result journey.
Better Visibility
Know the status of every specimen, at every stage, in real time.
Fewer Manual Errors
Digitise requests, identifiers and workflow records.
Better Doctor Experience
Give doctors one place to request, track and receive results.
Better Lab Management
See workload, TAT performance and operational bottlenecks.
Scalable
Designed to support laboratories as they grow.
Five steps, one digital workflow
From the doctor's request to the secure result delivery, every step is captured in a single connected platform.
Doctor Request
The doctor submits a laboratory request digitally through the platform.
Collection
The laboratory collection team receives the request and collects the specimen.
Tracking
Every specimen receives a unique reference and barcode / QR code.
Processing
Laboratory staff track specimen processing and turnaround time.
Results
Authorised results are securely released to the referring doctor.
End-to-end traceability
Every specimen moves through a clear chain of stages, each with a visible status indicator.
Keep every specimen moving
LabConnect 360 provides real-time turnaround-time monitoring. When a specimen enters the laboratory, the platform calculates its target completion date and flags delays before they become overdue.
The 3-day target is configurable by test and laboratory workflow. It is not a guarantee that every test will be completed within three days. Actual turnaround depends on the test, specimen, laboratory workflow and required review.
Received
10 Sept 2026 — 11:42
Target
13 Sept 2026
One view of the laboratory
Illustrative demo data shown for marketing purposes.
42
Specimens Today
18
Processing
7
Awaiting Review
11
Results Ready
3
At Risk
1
Overdue
2.6 days
Average TAT
94%
Within Target
Specimen throughput (last 7 days)
Demo chartMeet Our Team
Our couriers, coordinators and lab partners bring decades of combined experience and a genuine commitment to secure diagnostic logistics.
Anita Tsimane
Cytotechnologist
Performs diagnostic cytology screening and secure results reporting on the LabConnect 360 platform.
Deon Ncwane
Logistics Operations Coordinator
Coordinates real-time route tracking and same-day specimen pickups across the collection network.
Secure by design
LabConnect 360 is designed with controls that can support healthcare organisations in meeting applicable privacy, security and regulatory requirements, including POPIA. Final compliance depends on implementation, configuration, policies and operational practices.
No medical data is exposed before authentication. Access is controlled by role and permissions throughout the platform.
Role-Based Access
Permissions scoped to each user's role in the workflow.
Secure Authentication
Protected sign-in for doctors, labs, collectors and admins.
Audit Trails
Important system activity is logged for traceability.
Controlled Result Access
Results are released only to authorised users.
Protected Information
Medical information is handled with care across the platform.
Security by Design
Built around access controls, logging and session management.